Terms & Conditions

Deposits

To confirm your booking we will send you an invoice and ask for a deposit at the time of booking as a holding fee, this will be deducted from your final invoice. We ask for the deposit payment to be paid within 24hrs of confirming the date and time of your shoot. Your shoot will not be secured until the deposit payment has cleared. Please be aware another customer could potentially book the same time and date up until the deposit payment has been cleared.

Product Photography

We make every effort to look after your products, we use gloves to unwrap and handle your products whilst photographing them and then carefully wrap them up again before returning them back to you. Please be aware that LWP does not take any responsibility for any breakages or accidents.

Arrival Time

The booking is strictly limited to the times you have booked, unless there is an emergency we ask our client to arrive on time. If you arrive late then your session may not be able to be extended if another client has booked, this is down to the descretion of LWP.

Cancellations

If you need to rearrange your photo shoot then as long as you can give us at least a weeks notice you will not lose your deposit. However if you cancel less than 7 days before your shoot then you will lose your deposit as this is used as a holding fee to reserve the time for your photo shoot. If you wish to arrange another date you will be required to pay another deposit payment to secure another shoot time/date.

Payment

Following your shoot, once you have received all of your edited images we will send you an invoice for payment. We politely ask for payment to be made as soon as possible within a few days of receiving your invoice, most clients pay via bank transfer or debit card.

How your personal information is used

None of your personal information will be shared with any third parties, your information is only used by LWP for the purpose of your shoot.